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We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, uneaten, unthawed, or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please visit our St. Catharines location at 22 Secord Street, or email us at hello@rawperformancedogfood.com
You can always contact us for any return question at hello@rawperformancedogfood.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to make an exchange at our St. Catharines location at 22 Secord Street.
