Current Delivery status

October 5 to 9, 2026

Any change to the regular delivery schedule — holidays, weather, road closures — is posted here first.

Regular schedule

Deliveries are running on the regular schedule

No holiday or weather changes right now. Every route is going out on its usual day, with the usual ordering deadline.

Upcoming

October 12 to 16, 2026

Holiday

Thanksgiving Monday — Monday routes move to Tuesday

We will be closed on Monday October 12, 2026 for Thanksgiving. All orders for the regular Monday delivery zones will be delivered Tuesday October 13th 2026.

Home delivery

When do we deliver to you?

Enter your postal code and we'll tell you which day your orders arrive. Our delivery area keeps growing, so check back if we're not on your street yet.

How delivery works

Frozen from our door to yours.

Delivered in temperature-controlled vehicles all across Ontario every week.

  1. Order by your deadline

    Every postal code has a delivery day and a cut-off. Place your order before the deadline and it goes on that week's truck.

  2. We pack it frozen

    Everything travels frozen in temperature-controlled vans, so it arrives the way it left our St. Catharines facility.

  3. It arrives on your day

    Leave a cooler out if you won't be home. Get it into the freezer when you can and you're set for weeks.

Delivery questions

Enter your postal code in the checker above — it will tell you both. Every postal code sits on a fixed weekly route, so your day doesn't change from week to week.

There is no minimum order amount for delivery. Although, orders over $100 get free delivery.

Leave a cooler outside by the front door and we will place your order inside. You can also add a note in the "order notes" section at checkout if there are special instructions we need.

Yes we do! Although please note that deliveries will not be delivered to individual floors but instead left with the concierge. If your building does not have a concierge, the order will be left in the lobby.

If your building needs an access code for entry , please provide the code our team will need to get your order to you. This can be added to the notes section before check out!

Please keep an eye out for notices regarding delivery schedule changes for holidays. We do post in multiple places on the website, including the top of this page, as well as send out emails and post on our socials.

We cannot promise that we can accommodate specific timeframes, but if you send us an email, we may be able to plan the route to better accommodate your request. Please note that even if we do reschedule the route to increase the likelihood for the delivery to be around a certain time, things happen (traffic/weather conditions) that may delay the delivery.

Email us and tell us where you are. Routes get added when there's enough demand in an area, and the requests we receive are how we decide where to expand next.

Outside the routes

Two other ways to get it.

Not in our delivery area yet?

Independent pet shops right across Ontario carry our freezers. Find the closest one and you can see the product in person before you commit.

Find a retailer

Ask us to come to you

Routes get added where there's demand. Email us your postal code and we'll add it to the list we use when planning the next expansion.

Email us