Home delivery

When do we deliver to you?

Enter your postal code and we'll tell you which day your orders arrive. Our delivery area keeps growing, so check back if we're not on your street yet.

How delivery works

Frozen from our door to yours.

No couriers, no thawing in a depot. Our own temperature-controlled vehicles run fixed routes across Ontario every week.

  1. Order by your deadline

    Every postal code has a delivery day and a cut-off. Place your order before the deadline and it goes on that week's truck.

  2. We pack it frozen

    Everything travels frozen in insulated packaging, so it arrives the way it left our St. Catharines facility.

  3. It arrives on your day

    Leave a cooler out if you won't be home. Get it into the freezer when you can and you're set for weeks.

Delivery questions

Enter your postal code in the checker above — it will tell you both. Every postal code sits on a fixed weekly route, so your day doesn't change from week to week.

Add your minimum order value here, along with the delivery fee if the order is under it. Delivery is free on orders over $100.

Leave a cooler out with your name on it and we'll pack your order into it. Describe where you leave orders when there's no cooler, and how long the food stays safe.

Answer this one precisely — buzzer codes, lobby drop-offs, and whether you'll come to the door. It's the question that generates the most support email for most delivery services.

Explain what happens on a holiday week — whether the route shifts forward, back, or is skipped — and how customers are told.

Say whether you offer time windows or not. If you don't, say what customers can expect instead — a morning text, a tracking link, a rough window.

Email us and tell us where you are. Routes get added when there's enough demand in an area, and the requests we receive are how we decide where to expand next.

Outside the routes

Two other ways to get it.

Not in our delivery area yet?

Independent pet shops right across Ontario carry our freezers. Find the closest one and you can see the product in person before you commit.

Find a retailer

Ask us to come to you

Routes get added where there's demand. Email us your postal code and we'll add it to the list we use when planning the next expansion.

Email us